Terms & Conditions

Terms and Conditions

Welcome to GRŪM! These Terms and Conditions govern your use of our website and services. By accessing or using our website, you agree to comply with these terms. Please read them carefully.

1. Use of Website

• You must be at least 18 years old to use our website or services.

• You may only use our website for lawful purposes and in accordance with these Terms and Conditions.

2. Booking and Payments

• Bookings for grooming services are subject to availability and confirmation.

• Payment is required at the time of booking, and prices are as stated on our website.

• We accept payment by credit card or other methods specified on our website.

3. Cancellation and Refunds

• Cancellations made within 24 hours of the scheduled appointment may be subject to a cancellation fee.

• Refunds for cancelled bookings are issued at our discretion and may be subject to processing fees.

4. Pet Health and Safety

• You are responsible for ensuring that your pet is in good health and up to date on vaccinations before using our services.

• We reserve the right to refuse service to any pet that poses a risk to the health or safety of our staff or other pets.

5. Liability

• We are not liable for any damages or injuries resulting from the use of our website or services, except where prohibited by law.

• You agree to indemnify and hold us harmless from any claims, losses, or damages arising from your use of our website or services.

6. Intellectual Property

• All content on our website, including text, images, logos, and designs, is the property of GRŪM and protected by copyright and other laws.

• You may not use, reproduce, or distribute our content without our express written permission.

7. Changes to Terms

• We reserve the right to update or modify these Terms and Conditions at any time. Any changes will be effective immediately upon posting on our website.

• Your continued use of our website or services after any such changes constitutes acceptance of the updated Terms and Conditions.

8. Governing Law

• These Terms and Conditions are governed by the laws of [jurisdiction], without regard to its conflict of law principles.

Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us at [email address].

These Terms and Conditions were last updated on 06/09/2026.